Refund and Returns Policy

Our refund and returns policy lasts 14 days from the date of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and any security seals not broken.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working days.

Shipping costs are non-refundable.

Shipping Returns Address

To return your product, you must include any original paperwork, and original order number.

Please send your return product to:

Medflow Plus
7 The Mill,
Stane Street,
Chichester,
West Sussex,
PO18 0FF

You will be responsible for paying for your own shipping costs for returning your item.